Return or exchange for whatever reason

Without any reason you can inform us that you want to return or exchange products within 14 days after receiving the products. Although you're not obliged to inform us about the reason, we do appreciate it very much if you inform us about the reason.

If you want to return or exchange a product, feel free to use the form below to inform us about this. It's even easier to just send us an email: We can then inform you about the procedure for the return or exchange. Please keep in mind you can only return or exchange if the product has not been used, a product seal is still intact and there are no visible damages or traces of use. Shipping costs for sending the return or exchange to our address, are paid for by you.

(please note: you can also send us an email instead of this form)

To Unity Cosmetics Europe B.V., Van Hallstraat 705, 1051 JE Amsterdam,


  • I hereby inform you that I recall our agreement on buying the following products (please fill in the products concerned):




  • Ordered on (*)/Received on (*) :

    (*strike through what's not relevant)

  • Name consumer (fill in your name):     


  • Address consumer (fill in your address):     




  • Signature consumer (fill in your signature):

    (only if you sent this by post. If you mail us, we don't need a signature)

  • Date of signing:                    



You have the right to recall an order within 14 days of receiving your order, except for samples. After 14 days this right doesn't apply any longer. To use this right, you have to inform us in a clear way (by post or email) about your wish to recall. You can also use this form to do so. Please send your form or mail to so we can reply to you by mail a.s.a.p. If you prefer to inform us by post, please use the address below to inform us.

You can only recall your order if the products aren't used. Applicable seals can not be broken/opened. You can send the product in the original enveloppe to the address below, within a period of 14 days after you informed us you wanted to recall the order:

Unity Cosmetics Europe B.V.
T.a.v. Aftersales
Van Hallstraat 705
1051 JE  Amsterdam
The Netherlands

Please make sure you've paid for the shipping costs.

As soon as we've received the product(s), we'll inform you and refund the product costs or exchange it for another product at your choice. If you paid for the order with a voucher, you'll be refunded by a voucher as well.