Unity Cosmetics Europe B.V. cares about your privacy. We therefore process only data that we need for (improving) our services and are careful with the information we collected about you and your use of our services. We never make your data available to third parties for commercial purposes.
About the data processing
Below you can read how we process your data, where we store them (or have them stored), what security techniques we use and to whom the data is accessible.
We use web hosting and e-mail services provided by SpeedLight. SpeedLight processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the services. This is not personal data. SpeedLight has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. SpeedLight is bound by the agreement to secrecy.
E-mail and mailing lists
For our regular business e-mail traffic we use the services of LightSpeed. This party has taken appropriate technical and organizational measures to prevent abuse, loss and corruption of your and our data as much as possible. LightSpeed has no access to our mailbox and we treat all our email traffic confidentially.
For handling (part of) the payments in our shop, we use the payment service provider Pay.nl. Pay.nl processes your name, address and residence data and your payment information such as your bank account or credit card number. Pay.nl has taken appropriate technical and organizational measures to protect your personal data. Pay.nl reserves the right to use your data to further improve its services and in this context (anonymized) data to share with third parties. Pay.nl shares in the case of an application for a deferred payment (credit facility) personal data and order data with post-payment service providers. All the above guarantees regarding the protection of your personal data shall also apply to the parts of Pay.nl 's services for which it engages third parties. Pay.nl will not retain your data longer than permitted by law.
We collect reviews through the platform of WebwinkelKeur. If you leave a review through WebwinkelKeur, you are required to provide a name and email address. WebwinkelKeur shares this information with us, so we can link the review to your order. WebwinkelKeur also publishes your name on their own website. In some cases, WebwinkelKeur may contact you to explain your review. In the event that we invite you to leave a review, we will share your name and email address with WebwinkelKeur. They use this information only to invite you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal information. WebwinkelKeur reserves the right to use third parties for the provision of services, for this we have given permission to WebwinkelKeur. All the above mentioned guarantees regarding the protection of your personal data are also applicable to the
apply to the parts of the service for which WebwinkelKeur uses third parties.
Shipping and logistics
PostNL / DPD
If you place an order with us, it is our job to deliver your package to you. We use the services of PostNL/DPD to carry out the deliveries. It is therefore necessary that we share your name, address and residence data with PostNL/DPD. PostNL/DPD will only use this data for the purpose of executing the agreement. If PostNL engages subcontractors, PostNL/DPD will also make your data available to these parties.
Invoicing and accounting
To keep our records and accounts we use the services of e-boekhouden.nl. We share your name, address and details regarding your order. These details are used for the administration of sales invoices. Your personal data will be sent and stored in a protected way. E-boekhouden.nl is committed to secrecy and will treat your data confidentially. E-boekhouden.nl will not use your personal data for other purposes than described above.
External sales channels
We sell (part of) our products through the platform of Bol.com. If you place an order through this platform, Bol.com shares your order and personal data with us. We use this information to process your order. We treat your data confidentially and have taken appropriate technical and organisational measures to protect your data from loss and unauthorised use.
We sell (some of) our articles via the Marktplaats.nl platform. If you place an order via this platform Marktplaats.nl shares your order and personal details with us. We use this information to process your order. We treat your data confidentially and have taken appropriate technical and organizational measures to protect your data from loss and unauthorized use.
Purpose of data processing
General purpose of processing
We use your data exclusively for the purpose of providing our services. This means that the purpose of the processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information - other than at your request - to contact you at a later date, we will ask you for your explicit permission. Your details will not be shared with third parties other than to meet accounting and other administrative obligations. These third parties are all bound to secrecy by agreement between them and us or by an oath or legal obligation.
Automatically Collected Data
Data that is automatically collected by our website is processed with the aim of further improving our services. These data (e.g. your IP address, web browser and operating system) are not personal data.
Cooperation with tax and criminal investigations
In some cases, Unity Cosmetics Europe B.V. can be obliged by law to share your data in connection with governmental tax or criminal investigations. In such a case, we are forced to share your data, but we will do so within the possibilities of the law.
We will retain your data for as long as you are a client of ours. This means that we will keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also consider this to be a request for forgetting. Pursuant to applicable administrative obligations, we are required to retain invoices containing your (personal) data; we will therefore retain this data for as long as the applicable term lasts. However, employees no longer have access to your client profile and documents that we have produced as a result of your instructions.
Under the applicable Dutch and European legislation, you as the data subject have certain rights with regard to the personal data processed by us or on our behalf. We will explain below what these rights are and how you can exercise them. In order to prevent misuse, we will only send copies of your data to your e-mail address already known to us. If you wish to receive the data at another e-mail address or, for example, by post, we will ask you to identify yourself. We keep a record of completed requests; in the case of a forgetful request, we keep an anonymous record. You will receive all copies and data in the machine-readable format that we use in our systems. You have the right at all times to lodge a complaint with the Personal Data Authority if you suspect that we are using your personal data in an incorrect manner.
Right of inspection
You always have the right to inspect the data that we process, or have processed, and which relate to you or can be traced back to you. You can send a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data at the e-mail address we have on record together with a list of the processors holding this data and the category under which we have stored it.
Right of rectification
You always have the right to have the data that we process, or have processed, and which relate to you or can be traced back to you, corrected. You can send a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address we have on record that the data has been modified.
Right to restriction of processing
You always have the right to restrict the data that we process, or have processed, which relate to you or can be traced back to you. You can make a request to this effect to our contact person for
privacy contact. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address provided that the data will no longer be processed until you lift the restriction.
Right of portability
You always have the right to have the data we process, which relates to you or can be traced back to you, carried out by another party. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all the data about you that we have processed or that has been processed on our behalf by other processors or third parties at the e-mail address provided to us. In all likelihood, we will not be able to continue to provide services in such a case, as the secure interconnection of data files can no longer be guaranteed.
Right of objection and other rights
As the occasion arises, you have the right to object to the processing of your personal data by or on behalf of Unity Cosmetics Europe B.V.. If you object, we will immediately cease processing your data pending the resolution of your objection. If your objection is justified, we will provide you with copies and/or copies of the data we process and then permanently cease processing it. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.
Through our website, cookies are placed by the U.S. company Google, as part of the "Analytics" service. We use this service to track and get reports about how visitors use the website. This processor may be obliged under applicable laws and regulations to provide access to this data. We collect information about your surfing behaviour and share this data with Google. Google can interpret this information in conjunction with other data sets and thus track your movements on the Internet. Google uses this information to serve you targeted ads (Adwords) and other Google services and products.
Cookies from third parties
Contact details Unity Cosmetics Europe B.V.
Van Hallstraat 705 1051 JE Amsterdam The Netherlands T +31 (0)85 - 50 00 454 E [email protected]
Contact for privacy matters: [email protected]